Build conversations
that can take the next step.
Design voice-agent workflows with the persona, knowledge, tools, and branching logic your business conversations need.
The conversation, mapped to the work.
Hello’s visual builder brings agent steps, tools, knowledge, and outcomes into a flow. Explore the example workflow to see how each step connects.
Design the paths a conversation can take.
Configure a global persona, opening, agent nodes, and outcomes. Shape discovery, qualification, objections, callbacks, and booking around the intended conversation.
Give the agent the context to respond.
Bring knowledge sources and action tools into the conversation so the voice agent can work with the information and systems relevant to its task.
Organize the operation around the agent.
Manage workflows and the telephony resources involved in your deployment. Keep draft and published flows visible in the same library.
Understand the conversations being run.
Navigate executions and operational dashboards to understand activity. Use workflow and date filters to focus on the relevant part of the deployment.
Connect this module to your work.
A few useful answers.
Can we shape different conversation paths?
The visual builder supports branching agent steps and outcomes, with tools and knowledge connected to the conversation.
How is Hello connected to the rest of Scopien?
Hello is part of the platform and can be invoked through the Command Center. Deployment can connect the conversation to relevant applications and workflows.
Does this preview make a call?
No. The interactive scene explains the builder using sample configuration. Live calls remain inside the authenticated product.