Scopien

1. EXECUTIVE SUMMARY

1.1 Purpose

This Security Policy establishes the comprehensive security framework for Scopien Inc., governing the protection of our next-generation AI consultancy platform, client data, intellectual property, and business operations. This policy ensures the confidentiality, integrity, and availability of all information assets while supporting our mission to deliver revolutionary AI-powered management consultancy services to Fortune 500 companies.

1.2 Scope

This policy applies to:

All Scopien employees, contractors, and third-party service providers
Our proprietary AI Agentic platform and supporting infrastructure
Client data and business information processed through our services
All physical and logical assets owned or operated by Scopien
Integration points with client CRM systems and third-party platforms

1.3 Security Objectives

Protect client confidential information and intellectual property
Ensure the integrity and availability of our AI consultancy platform
Maintain compliance with applicable regulations and industry standards
Safeguard our proprietary AI algorithms and methodologies
Enable secure integration with Fortune 500 client environments

2. GOVERNANCE AND ACCOUNTABILITY

2.1 Security Organization

Chief Information Security Officer (CISO)

Overall accountability for information security program
Reports directly to Chief Executive Officer
Authority to implement security controls and policies

Security Committee

Cross-functional team including representatives from:

Engineering and Platform Development
Client Services and Consulting
Legal and Compliance
Human Resources
Business Operations

2.2 Roles and Responsibilities

All Personnel

Comply with security policies and procedures
Report security incidents immediately
Protect confidential information and system access credentials
Complete mandatory security awareness training

Data Owners

Classify data according to sensitivity levels
Define access requirements and retention periods
Approve access requests for their data domains

System Administrators

Implement and maintain security controls
Monitor system logs and security events
Perform regular security assessments and updates

Development Teams

Follow secure coding practices and standards
Conduct security reviews of code changes
Implement security by design principles

2.3 Compliance and Oversight

Monthly security metrics reporting to executive leadership
Quarterly security committee reviews and policy updates
Annual third-party security audits and penetration testing
Continuous monitoring of regulatory compliance requirements

3. INFORMATION CLASSIFICATION AND HANDLING

3.1 Data Classification Framework

RESTRICTED

Client strategic plans and confidential business information
Proprietary AI algorithms and source code
Employee personal information and HR records
Financial data and business intelligence
Security credentials and cryptographic keys

CONFIDENTIAL

Client operational data and performance metrics
System configuration and architectural documentation
Internal business processes and procedures
Marketing strategies and competitive intelligence
Integration specifications and API documentation

INTERNAL

General business communications
Training materials and knowledge base articles
Public marketing content before release
Operational reports and status updates

PUBLIC

Published marketing materials and website content
Press releases and public announcements
General company information and contact details

3.2 Data Handling Requirements

Data in Transit

All data transmissions must use TLS 1.3 or higher encryption
VPN required for remote access to internal systems
API communications secured with mutual TLS authentication
Email encryption mandatory for RESTRICTED and CONFIDENTIAL data

Data at Rest

AES-256 encryption for all stored data
Database encryption with separate key management
Encrypted storage for backup and archive systems
Hardware security modules (HSMs) for key protection

Data Processing

Data minimization principles applied to all processing activities
Purpose limitation ensuring data used only for stated purposes
Regular data inventory and classification reviews
Automated data discovery and classification tools

3.3 Data Retention and Disposal

RESTRICTED data: Retained per legal/contractual requirements, max 7 years
CONFIDENTIAL data: Retained per business needs, max 5 years
INTERNAL data: Retained per operational requirements, max 3 years
Secure deletion using NIST 800-88 standards
Certificate of destruction for physical media

4. ACCESS CONTROL AND IDENTITY MANAGEMENT

4.1 Identity and Access Management (IAM)

Authentication Requirements

Multi-factor authentication (MFA) mandatory for all accounts
Single Sign-On (SSO) integration with enterprise identity providers
Biometric authentication for privileged access where available
Regular password policy enforcement (minimum 14 characters, complexity requirements)

Authorization Framework

Role-Based Access Control (RBAC) for standard user access
Attribute-Based Access Control (ABAC) for dynamic permissions
Principle of least privilege enforced across all systems
Regular access reviews and recertification (quarterly)

Privileged Access Management (PAM)

Dedicated PAM solution for administrative access
Just-in-time (JIT) access provisioning for elevated privileges
Session recording and monitoring for privileged activities
Break-glass procedures for emergency access

5. PLATFORM AND INFRASTRUCTURE SECURITY

5.1 AI Platform Security

AI Model Protection

Proprietary AI algorithms stored in encrypted, access-controlled repositories
Model versioning and integrity verification
Secure development lifecycle for AI model updates
Isolation of training data from production environments

AI Processing Security

Containerized execution environments for AI workloads
Resource isolation and sandboxing for client data processing
Secure API gateways for AI service access
Real-time monitoring of AI processing activities

Integration Security

API security testing for all client integrations
OAuth 2.0 and OpenID Connect for third-party authentication
Rate limiting and throttling for API endpoints
Comprehensive logging of all integration activities

6. SECURITY MONITORING AND INCIDENT RESPONSE

6.1 Security Operations Center (SOC)

Monitoring Capabilities

24/7 security monitoring and alerting
Security Information and Event Management (SIEM) platform
User and Entity Behavior Analytics (UEBA)
Threat intelligence integration and correlation

Detection and Response

Automated threat detection and response workflows
Security orchestration, automation, and response (SOAR) platform
Threat hunting and proactive security investigations
Integration with external threat intelligence feeds

6.2 Incident Response Framework

Incident Classification

Critical: Immediate threat to business operations or data breach
High: Significant security compromise or service disruption
Medium: Potential security risk requiring investigation
Low: Policy violations or minor security events

Response Procedures

1. Detection and Analysis (0-1 hours)

Automated alerting and initial triage
Incident classification and severity assessment
Security team notification and mobilization

2. Containment and Eradication (1-4 hours)

Immediate containment to prevent spread
Forensic data collection and preservation
Root cause analysis and threat elimination

3. Recovery and Communication (4-24 hours)

System restoration and service recovery
Client and stakeholder notification as required
Regulatory reporting if applicable

4. Lessons Learned (1-2 weeks)

Post-incident review and documentation
Process improvements and control enhancements
Training updates and awareness programs

6.3 Business Continuity and Disaster Recovery

Recovery Objectives

Recovery Time Objective (RTO): 4 hours for critical systems
Recovery Point Objective (RPO): 1 hour maximum data loss
Business Impact Analysis updated annually
Regular DR testing and validation exercises

Backup Strategy

Automated daily backups with 3-2-1 strategy
Encrypted backup storage in geographically diverse locations
Point-in-time recovery capabilities
Regular backup restoration testing

7. VENDOR AND THIRD-PARTY SECURITY

7.1 Vendor Risk Management

Due Diligence Process

Security questionnaires and assessments for all vendors
Third-party security certifications verification (SOC 2, ISO 27001)
Data processing agreements with security requirements
Regular vendor security reviews and audits

Ongoing Monitoring

Continuous vendor risk monitoring and scoring
Security incident notification requirements
Right to audit clauses in vendor contracts
Vendor performance and security metrics tracking

7.2 Client Integration Security

Secure API design and implementation standards
Client network security assessment before integration
Mutual security agreement requirements
Ongoing monitoring of integration security posture

8. PHYSICAL AND ENVIRONMENTAL SECURITY

8.1 Office Security

Oakville Office (416 North Service Rd E #300)

24/7 building access control with card readers
Visitor management system with escort requirements
Security cameras in common areas (privacy compliant)
Clean desk policy for confidential information

Data Center Requirements

SOC 2 Type II certified colocation facilities
Biometric access controls and mantrap entries
Environmental monitoring and fire suppression systems
24/7 on-site security personnel

8.2 Device Security

Corporate device management through Mobile Device Management (MDM)
Full disk encryption on all corporate devices
Endpoint detection and response (EDR) software deployment
Regular device security updates and patch management

9. COMPLIANCE AND REGULATORY REQUIREMENTS

9.1 Applicable Regulations

Canadian Regulations

Personal Information Protection and Electronic Documents Act (PIPEDA)
Anti-Spam Legislation (CASL)
Provincial privacy laws (Ontario PHIPA where applicable)

International Regulations

General Data Protection Regulation (GDPR) for Canadian clients
California Consumer Privacy Act (CCPA) for California clients
Industry-specific regulations as applicable to client sectors

9.2 Security Frameworks

ISO 27001/27002 Information Security Management
NIST Cybersecurity Framework implementation
SOC 2 Type II compliance for service organizations
Industry-specific frameworks as required by clients

9.3 Audit and Assessment

Annual independent security audits
Quarterly internal security assessments
Continuous vulnerability scanning and penetration testing
Client security audits and certifications as required

10. SECURITY TRAINING AND AWARENESS

10.1 Training Program

Mandatory Training

Annual security awareness training for all personnel
Role-based security training for specific job functions
New hire security orientation within first week
Quarterly security updates and threat briefings

Specialized Training

Secure coding training for development teams
Incident response training for security personnel
Privacy and data protection training for client-facing staff
Social engineering and phishing awareness

10.2 Security Culture

Regular security communications and newsletters
Security champions program across departments
Recognition programs for security-conscious behavior
Regular security drills and tabletop exercises

11. SECURITY METRICS AND REPORTING

11.1 Key Performance Indicators (KPIs)

Mean Time to Detection (MTTD) for security incidents
Mean Time to Response (MTTR) for incident containment
Percentage of systems with current security patches
Employee security training completion rates
Number of security vulnerabilities remediated

11.2 Reporting Structure

Monthly Reports

Security metrics dashboard to executive leadership
Incident summary and trend analysis
Vulnerability management status
Compliance audit findings and remediation status

Quarterly Reports

Comprehensive security posture assessment
Third-party risk assessment summary
Security investment and budget analysis
Regulatory compliance status report

Annual Reports

Security program maturity assessment
Industry threat landscape analysis
Security awareness program effectiveness
Strategic security roadmap and investments

12. CONTACT INFORMATION

12.1 Security Team Contacts

Chief Information Security Officer (CISO)

Email: ciso@scopien.com

Phone: +1 905-338-4856

Security Operations Center (24/7)

Email: security@scopien.com

Phone: +1 905-338-4856 (Emergency Line)

Location: 416 North Service Rd E #300, Oakville, ON L6H 5R2, Canada

Customer Security Inquiries

Email: security-inquiries@scopien.com

Phone: +1 844-459-9388

12.2 Incident Reporting

Internal Incidents: security-incidents@scopien.com
Client-Impacting Incidents: client-security@scopien.com
Anonymous Reporting: [Secure Reporting Portal URL]

13. POLICY MAINTENANCE

13.1 Review and Updates

Annual comprehensive policy review by Security Committee
Quarterly updates for emerging threats and technologies
Immediate updates for regulatory changes or major incidents
Version control and change management for all policy documents

13.2 Approval and Distribution

CISO approval required for all policy changes
Executive leadership approval for major policy revisions
Mandatory acknowledgment by all personnel upon updates
Public availability of relevant portions for client transparency

14. EXCEPTIONS AND WAIVERS

14.1 Exception Process

Formal risk assessment required for all security exceptions
Business justification and compensating controls documented
Time-limited exceptions with regular review periods
CISO approval required for all security policy exceptions

14.2 Emergency Procedures

Break-glass procedures for critical business operations
Emergency access protocols with enhanced monitoring
Post-emergency review and documentation requirements
Immediate notification to Security Committee for emergency access

DOCUMENT INFORMATION

Document Classification: Confidential

Document Owner: Chief Information Security Officer

Approved By: Zameer Mulla, Chief Executive Officer

Approval Date: July 01, 2025

Distribution:

All Scopien Personnel (Mandatory)
Board of Directors (Executive Summary)
Key Clients (Relevant Sections)
Third-Party Auditors (As Required)

This Security Policy represents Scopien's commitment to maintaining the highest standards of information security while enabling our revolutionary AI consultancy platform to transform Fortune 500 business operations securely and efficiently.